Shipments and returns

Your packed shipment

Packages are generally dispatched within 5 days after receipt of payment and are shipped via UPS or DHL with tracking and drop-off without signature. If you prefer delivery by UPS or DHL with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Bubble mailers are used and your items are well-protected.

Returns may be subject to shipping/restocking fees.

Shipping and duty costs

International orders can be subject to Customs import taxes specified by the receivers country, and are the sole responsibility of the customer or person placing the order.  If for any reason a customer does not read the shipping policy before ordering and upon delivery find they have to pay import taxes and refuse to do so, the customer or person placing the order will be responsible for the return shipping costs, taxes/duties incurred.  We reserve the right to charge a restocking fee for costs incurred such as but not limited to custom strap work.